Shipping

When it comes to our product offerings, we ensure that all orders benefit from complimentary free shipping. For those seeking expedited delivery, we provide the option of express shipping for an added fee of $28.50. With this service, customers can anticipate their items to arrive promptly within a 1-4 business day timeframe, ensuring swift receipt of their purchases.

Returns

We provide a standard 30-day money back guarantee on all our products for orders placed within Australia. This guarantee ensures that customers have the option to request a refund within 30 days of their purchase, giving them peace of mind and confidence in the quality of our products.

Return shipping must be covered by the customer. Please email us at sales@zenchi.com.au to initiate a refund request